We help retail leaders exceed the expectations of their customers and teams. We enable managers to anticipate risks and opportunities, and we equip owners to make sound decisions based on leading practices and insights from recognized experts.

Building on more than 100 years of collective experience, we provide exclusive resources, connections, and development opportunities that more than 18,000 members rely on to make informed decisions for their business.

This is how we delivers member value for independent retailers, distributors, and manufacturers.